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Use Create (Home, or the top bar on a phone): paste a destination for a short link with a QR code, or pick a type. Dynamic codes can be repointed later without reprinting.

Open the code or its link, change the destination and save — scans go there straight away and the printed QR stays the same. Every change is kept in the history so you can restore an earlier one. Set a backup destination too, used automatically if the main one stops working.

In a link's settings you can end it on a date (with an optional follow-on address), protect it with a password, cap the number of scans, schedule when it starts, and split traffic between destinations with a winner shown when it's real.

In a code's design studio, download SVG or EPS (vector), PNG or JPG, a print PDF with bleed and crop marks, or ready-made signs, table tents and sticker sheets. Enter the print width and scanning distance and the studio checks the size; dotted and diamond styles need a little more room. Print the style test sheet to try every style on your phones.

In a code's design studio, pick a style preset, set colours and a logo, add a frame and save. Every change is test-decoded like a phone camera would. Save a design as a template or start from the Designs library.

Add your domain in Settings → Domains so scans show it instead of ours; DNS and HTTPS are checked regularly. Do this before printing — the printed address can't change later.

Every destination is screened automatically, and a code is blocked if its destination turns malicious. Anyone can check a link at the free /verify tool, and report abuse from any hosted page.

Start from a goal (Create → Start from a goal): capture leads at an event, collect enquiries, take bookings, share a menu, collect feedback, share your contact or label a product. One short form builds the page, form, QR codes and follow-up together, and undoes everything if a step fails.

Build a form once — questions with conditions, calculations, bookings, uploads, signatures and several languages — and use it on its own address, embedded on your site or inside any page. Each response becomes a lead; the form's Responses tab shows its own submissions.

Go to Cards and add a person (or import a spreadsheet). Each card has Save contact, a QR code, an NFC link, an e-mail signature and a meeting background. Company templates lock the logo and look. People who share their details back become leads assigned to the card holder, with their consent recorded.

Leads is where every person who sent a form or shared their details lands. Search, filter and save views; set a status (New, Contacted, Qualified, Won, Lost), assign an owner and a follow-up date; merge possible duplicates; import a spreadsheet; export to CSV. Each lead shows the printed code that brought them.

Automations run when a lead arrives or changes: add tags, assign to a teammate (in turn), set a follow-up, send a webhook or notify Slack. Each run is logged with what happened and can be retried.

Analytics shows scans by day, hour, country, city and device, what people did afterwards (conversions: form responses, saved contacts, shared details, ratings and site conversions) and the funnel from scan to lead. Hours use your workspace time zone. Download a PDF report or share a read-only link.

Usual causes: you're in a different workspace (switch at the top of the sidebar); the period doesn't include the scans; or they were your own — scans from signed-in team members and registered test devices are left out on purpose (Settings → Analytics). Bots and link previews aren't counted.

Start a campaign: several QR codes, each named after its spot (Top shelf, Table 4) with an optional area, all opening the same destination. The campaign page compares scans, people and conversions per code and says when a difference is real. Placements are managed from Campaigns.

Add your GA4, Meta, Google Ads or TikTok IDs in Settings → Tracking; they fire on hosted pages, and on a redirect for links with retargeting on. The conversion snippet (Settings → Pixel) credits sales on your own site back to the printed code.

Home lists what needs attention — broken destinations, failing automations and webhooks, domains, approvals and plan limits — with a button to fix each. Alerts can also go to e-mail or a webhook (Settings → General).

Register a product with its GTIN; the same GS1 Digital Link code serves the till and the shopper. Point each product — even one batch — anywhere, or host a product page. Import many products from a spreadsheet.

QRiva makes dynamic QR codes and short links you can repoint after printing, hosted pages, digital business cards, forms that turn scans into leads, GS1 Digital Link codes for product packs, campaigns that compare placements, and analytics of what people did after scanning. Every destination is screened for safety, and IP addresses are never stored.

Free: free; 3 dynamic codes, 1 pages, 1 seat, 30 days of analytics history; help center and the assistant (no response target). Starter: €3.99 a month (€39.90 a year); 25 dynamic codes, 3 pages, 1 seat, 90 days of analytics history; e-mail support, first reply within 2 business days. Pro: €9.99 a month (€99.90 a year); 150 dynamic codes, 10 pages, 2 seats, 365 days of analytics history; e-mail support, first reply within 1 business day. Company: €19.99 a month (€199.90 a year); 600 dynamic codes, 50 pages, 5 seats, 730 days of analytics history; priority support, first reply the same business day (within 8 hours). Enterprise: priced with you; unlimited dynamic codes, unlimited pages, unlimited seats, unlimited analytics history; a dedicated contact, first reply within 4 hours on business days. Prices exclude VAT where it applies. Printed codes keep working on every plan, and scans are never metered.

See your plan, usage and invoices in Settings → Billing and Usage. Upgrades apply straight away; downgrades and cancellations take effect at the end of the period. Your codes keep working if you move to a smaller plan.

Invite people in Settings → Team: admins manage everything, editors create and edit, viewers look, clients look and approve. Viewers and clients see leads only if you allow it on the Leads page. Turn on approvals to have pages, forms and destination changes signed off before they go live.

Each workspace has its own codes, analytics, team and billing. Switch or create one at the top of the sidebar. Agencies can group client workspaces in an organisation, share read-only reports and hand a workspace over to the client.

In Account you can add a passkey (Face ID, Touch ID or a security key), see where you're signed in and sign out other devices.

Create a brand kit in Settings → Brand (or pull colours from your website). New codes, pages, forms and cards start in its look, and saving the kit restyles everything that follows it. White label (your logo on reports and pages) is a separate setting.

Create API keys with scopes under Connect → API, and add webhooks that send signed events (retried if your endpoint is down, with an alert if a delivery gives up). Once connected, leads can go to Google Sheets and HubSpot, and follow-ups to your calendar.

Deleted pages, cards and products stay in Trash for 30 days; archived forms stay until you restore them. Pages, forms and cards keep a version history you can restore from.

Switch light, auto or dark at the bottom of the sidebar (in the menu on a phone). Auto follows your device.

No IP addresses are stored. EU-strict mode drops city and visitor details too, and you can set how long events and leads are kept. Forms and cards record the exact consent wording; add your privacy notice link once in Settings → Business details. Export everything whenever you want.

Support answers on business days, Monday to Friday; tickets sent at the weekend are counted from Monday morning. First-reply targets by plan: Free: help center and the assistant (no response target); Starter: e-mail support, first reply within 2 business days; Pro: e-mail support, first reply within 1 business day; Company: priority support, first reply the same business day (within 8 hours); Enterprise: a dedicated contact, first reply within 4 hours on business days. Messages about sales hear back within a business day, and abuse reports within 4 hours on business days.

Open a ticket from the help center's contact form, or from Support in the app when you're signed in (it adds your workspace and plan, so you get your plan's response target). In the assistant, choose Talk to a person to send the chat along so you don't have to repeat yourself. You get a reference like QR-24817 and a link to follow the conversation and reply.

For Enterprise (SSO, unlimited codes, higher API limits and a dedicated contact), volume pricing or procurement questions, use Contact sales on the website; the team replies within a business day.