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A bookshop in Kyoto: a playbook for an author evening

Seats booked from a code in the window, the event page in Japanese or English, and a reading list that outlives the night.

ExampleQR codesBookingsSmart routingAutomationsHosted pageFormsLeadsAnalyticsNeeds the Pro plan or above

An example of how a business like this could use QRiva — not a customer story.

A small independent bookshop on a quiet street holds an author evening every month or so, with room for a few dozen chairs. Seats, languages and the follow-up are the work; the evening itself is the easy part.

Before

Three weeks out

  • Seats, booked from the window

    A poster in the window with a code to a form with a booking field: one slot for the evening, its capacity set to the chairs. When they're gone, the slot stops being offered.

  • Japanese or English, by the phone

    Smart routing on the phone's language sends Japanese phones to the Japanese event page and everyone else to the English one.

  • A confirmation that answers questions

    Each booking becomes a lead. An automation e-mails the person the address, the time and a map link.

During

The evening

  • The books on the table

    A table card opens the evening's page: the books discussed, each in a product block with a short note.

  • Questions from the room

    A one-question form for the audience; the host reads the questions out from a phone.

After

The week after

  • The reading list stays

    The event page becomes the evening's reading list, and the window poster's code now opens it.

  • Which languages came

    Analytics shows the languages of the phones that scanned the poster: a fair guide to whether the next evening needs an interpreter.

  • The next evening

    People who booked are in Leads, tagged with the evening. Those who ticked the consent box can be exported as a CSV for the shop's own newsletter.

Bookings, language routing and automations are on Pro. A shop that only needs the poster and one event page can do that on Free.

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