Three codes at a bicycle repair shop in Utrecht
A window code for after hours, a repair tag that asks the right questions, and a sticker on the frame for next time.
An example of how a business like this could use QRiva — not a customer story.
A repair shop on a street full of bikes, where the busiest hour is before work and the second busiest is after the shop has closed.
After hours
On the window: a page with the opening hours, the walk-in rules and a WhatsApp button.
The question at seven in the evening is 'are you open tomorrow?', and the window answers it.
Drop-off
On the repair tag: a short form in Dutch and English for what's wrong, when the bike is needed back and a phone number.
Each form lands in Leads, so the mechanic reads a description instead of 'it makes a noise'.
Next time
A sticker on the frame that opens the shop's page, with its address and hours.
The next flat tyre goes to the shop whose sticker is on the bike.
Three dynamic codes, a page and a form: Starter, which also prints the frame stickers from the sticker-sheet template as a PDF.
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