A pharmacy in Cluj, in eight questions

A neighbourhood pharmacy with a door, a counter and a share of the area's night duty. The questions it would ask before printing anything, answered with what QRiva does.

What goes on the door?

A code to a page with the opening hours, the phone number as a call button, a map, and a link to the list of pharmacies on duty that night. When the list moves, the link changes; the door sign doesn't.

Hosted page

Romanian and Hungarian?

Two pages, one in each language, each with a button to the other. The door sign says so in both languages, under one code. Sending each phone to its own language automatically is smart routing, a Pro feature.

Hosted page

Can people reserve something that's out of stock?

A form asks for a name, a phone number, the product and a preferred pick-up day. It switches between Romanian and Hungarian, and the pharmacy gets an e-mail for each reservation.

Forms

What about prescriptions and health details?

They stay at the counter. The form asks for a product name and a phone number, nothing about anyone's health, and it says so above the first question.

Who calls them back?

Each reservation is a lead with a status and a follow-up date. The morning digest e-mail lists who is due a call that day.

Leads

Which printed code do people scan?

The door, the counter and the paper bags carry separate codes, each its own placement. Analytics shows which ones are scanned, by day and by time of day.

Placements

Is anything about the visitor stored?

No IP address is ever stored. QRiva derives an approximate city and country, then discards the address; unique devices are counted with an identifier that resets every month.

Analytics

Which plan?

Starter: two pages, one form and a handful of codes. On Free, the door page with its single code already works.